Terms of Service

1. Subject and scope

Wevo (the "Service") allows registered users to create a personal profile, discover other profiles, make mutual connections, exchange messages and access a game environment in which each user has a personal space (a "room") that can be furnished and visited by other users.

These Terms are a binding agreement between you and the Service provider identified in section 16. They apply to the mobile app and to every future version or feature of the Service. The public website is an informational showcase and does not allow you to create an account or access the features reserved for users.

2. Eligibility

To use the Service you must:

• be at least 18 years old. Your date of birth is requested at sign-up and cannot be changed by you afterwards;
• have legal capacity under the applicable law;
• not have been previously excluded from the Service following an account closure.

The Service is not intended for minors. Accounts for which there are indications of an age below the one declared are closed and their data deleted.

3. Account and credentials

Each user may create and keep one account only, personal and non-transferable, providing truthful information and keeping it up to date. You are responsible for keeping your credentials safe and for the activity carried out through your account. If you believe your account has been used without authorisation, you must inform us promptly using the contact details in section 16.

You may not transfer, sell, lend or otherwise make your account available to others, nor acquire other users' accounts.

4. Rules of conduct

The Service exists to connect real people. When using it, you agree not to:

• harass, threaten, intimidate, discriminate against or defame other users, or encourage others to do so;
• post or send sexually explicit, violent, grossly offensive or otherwise unlawful content;
• impersonate other people, misrepresent your identity or create fake profiles;
• send unsolicited commercial communications, chain messages, phishing attempts or financial solicitations of any kind;
• use the Service for recruitment, prostitution, selling goods or services, or fundraising;
• use bots, scripts, scraping, emulators or any form of automated access, or systematically extract data from the Service;
• attempt to circumvent, disable or tamper with security measures, moderation controls, rate limits or the mechanisms of the virtual economy;
• share, reproduce or publish elsewhere other users' content, images or conversations without their consent.

These rules apply to every area of the Service, including private chats, room chats and any content visible within the game layer.

5. User content

The content you upload — photos, profile texts, messages, room and avatar customisations — remains yours. By uploading it you grant us a non-exclusive, royalty-free, worldwide licence, limited to the lifetime of your account, as needed to host it, reproduce it technically and show it to other users for the operation of the Service. This licence gives us no right to exploit your content commercially on our own account.

You warrant that you hold all the rights needed for the content you publish and that it does not infringe third-party rights or the law. When your account is deleted, the licence ends and your content is removed as described in the Privacy Policy.

6. Reports, moderation and measures

Inside the app you can block another user at any time, ending any possibility of mutual contact, and report profiles or content you believe breach these Terms.

We review the reports we receive and, where justified, may take one or more of the following measures, in proportion to the seriousness of the violation: removal of content, temporary restriction of certain features, suspension of the account, permanent closure of the account. In the case of serious violations or conduct potentially relevant under criminal law, the measure may be immediate and without notice.

If you believe a measure was taken by mistake, you can contest it by writing to the contact details in section 16: your request will be reviewed.

7. Virtual currency and digital goods

The Service includes an internal virtual currency (the "coins") and digital goods that can be bought with it, such as room furnishings and cosmetic items for your avatar.

7.1 Nature of coins

Coins are an internal feature of the Service and are not money, a means of payment, credit or an asset of monetary value. They are not refundable, cannot be converted into money or other benefits, and cannot be transferred outside the mechanisms expressly provided within the app.

7.2 Digital goods

Buying a digital good grants you a personal, revocable licence to use it, limited to the Service; it does not transfer any ownership right. Some goods may be available for limited periods or in limited quantities: running out of stock or the end of an offer period does not entitle you to any compensation.

7.3 Trades between users

Where the Service allows users to trade digital goods, this is permitted exclusively through the internal mechanisms provided. Buying or selling coins, digital goods or accounts outside the Service, for money or any other benefit, is prohibited; such transactions lead to the closure of the accounts involved and the revocation of the goods traded.

7.4 Refund requests to the store

Coins are purchased through the platform's store (App Store or Google Play): any refund request must be submitted to the store, which decides according to its own terms. We do not handle payments or refunds directly.

When the store asks us about a refund request, we provide it with the information needed to assess it: in particular whether and to what extent the purchased coins have already been used, the age of the account, the status of the account and the total purchases and refunds to date. By using the Service you agree to this disclosure, which is made solely to allow the store to make an informed decision.

If a refund is granted, the corresponding coins are removed from your balance even if they have already been spent: in that case your balance may become negative until it is offset. If the store reverses a refund it had granted, the coins are restored.

7.5 Changes to the internal economy

Prices, rewards, availability and balancing of the virtual economy may be changed for reasons of game balance, security or abuse prevention. If the Service is discontinued, coins and digital goods can no longer be used and no refund is due, except as mandatorily provided by law.

8. Advertising and third-party services

The Service may show advertising, including rewarded content that grants coins when you choose to watch it. Data are processed for advertising purposes as described in the Privacy Policy and, for personalised advertising, only with your consent, which you can withdraw at any time.

The Service may allow you to optionally link identifiers from third-party platforms (for example gaming accounts) solely to enrich your profile. Such links are optional and revocable, and do not imply any relationship between us and those providers.

9. Availability and changes to the Service

The Service is constantly evolving. We may introduce, change or discontinue features, including significant ones, for technical, security or product reasons. We undertake to announce in the app any changes that substantially affect the user experience or digital goods already acquired.

We do not guarantee that the Service will be available continuously and without interruption: interruptions may occur due to maintenance, updates, failures or causes beyond our control, including malfunctions of infrastructure providers.

10. Termination

You can stop using the Service at any time and permanently delete your account from Settings → Account → Delete account. Deletion removes your profile, photos, connections, conversations, room and coin balance, within the timeframes and with the exceptions set out in the Privacy Policy. This operation is irreversible.

We may in turn terminate our relationship, with reasonable notice where possible, if you breach these Terms or if the Service is discontinued.

11. Meeting people and personal safety

Wevo connects people but does not carry out identity checks, criminal background checks or reliability checks on users. The information in profiles is provided by users themselves and is not verified by us.

We encourage you to be careful: think twice before sharing personal contact details, addresses or financial information; for first meetings in person, choose public places and tell someone you trust. Blocking and reporting tools are available in the app: use them whenever a situation makes you uncomfortable.

12. Warranties and limitation of liability

The Service is provided "as is" and "as available". To the extent permitted by law, we give no warranty as to continuity, absence of errors, fitness to meet specific expectations or the achievement of any relationship outcome.

We are not liable for the conduct of users, inside or outside the Service, for the content they publish, or for damage arising from relationships formed through the Service, except in cases of wilful misconduct or gross negligence attributable to us.

To the extent permitted by law, our total liability is limited to the lower of the amounts you paid in the twelve months preceding the event and one hundred euros. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including the mandatory rights granted to consumers.

13. Intellectual property

The name, trademark, logo, interface, code, graphic elements and assets of the game layer are protected by intellectual property law and remain the property of the Service provider or of their respective licensors. You are granted a personal, non-exclusive, non-transferable and revocable licence to use the app for personal, non-commercial purposes. Reproduction, decompilation, modification or the creation of derivative works is prohibited, except as mandatorily permitted by law.

Geographic data. The list of cities and countries used in the app is derived from the GeoNames geographical database, distributed under the Creative Commons Attribution 4.0 International (CC BY 4.0) licence. Compared with the original, the data have been filtered by country and population, reduced to name, country code, coordinates and population, and localised names have been limited to Italian, English, French and Spanish. GeoNames is an independent project and is not affiliated with Wevo.

14. Changes to these Terms

We may update these Terms to keep them in line with the evolution of the Service or with new legal requirements. Material changes are announced in the app with reasonable notice before they take effect. Continuing to use the Service after that date constitutes acceptance of the new version; otherwise, you can delete your account.

Each version states its number and effective date at the top of the document.

15. Governing law and disputes

These Terms are governed by Italian law. If you act as a consumer, the more favourable mandatory provisions of the law of your country of habitual residence continue to apply, and the competent court is that of your place of residence or elected domicile.

Before going to court, we invite you to contact us using the details below: most disputes can be resolved directly. Any alternative dispute resolution bodies competent under the applicable law also remain available.

16. Service provider and contacts

The Service is currently run by a natural person acting as an individual. Identification and contact details are given below, pursuant to Articles 7 and 8 of Italian Legislative Decree 70/2003 and to European legislation on digital services.

Provider

Diego Riccardi

Address

Corso Vittorio Emanuele 377, 80121 Naples (NA), Italy

Contact for communications about the Service

hello@wevospace.com

Contact for abuse reports and moderation

safety@wevospace.com

Website

wevospace.com

We normally reply to the messages we receive within thirty days. For requests concerning personal data, please refer to the Privacy Policy.